Shipping & Returns

Shipping Options

At StaminUp, we offer reliable and efficient shipping options tailored for our Canadian customers. All orders are dispatched from our state-of-the-art facility within the USA, ensuring you receive the freshest products promptly. We provide domestic shipping across Canada, using trusted carriers to guarantee your package arrives safely and discreetly. While we do not currently offer international shipping from Canada, our commitment to quality service remains paramount.

Estimated Delivery Times

Understanding the excitement around receiving StaminUp, we strive for swift delivery. For most Canadian destinations, you can expect your order to arrive within 5-10 business days after dispatch. Delivery times may vary slightly depending on your location, such as urban centers like Toronto or Vancouver, versus remote areas. Rest assured, we prioritize efficiency without compromising the quality of our service.

Order Tracking Info

Upon shipping your order, we provide a tracking number, enabling you to monitor your package's journey to your doorstep. Simply enter the tracking number on our carrier's website to view real-time updates. This transparency ensures you remain informed every step of the way, enhancing your shopping experience with StaminUp.

Return & Refund Policy

Customer satisfaction is at the core of StaminUp. If you are not completely satisfied with your purchase, we offer a straightforward return policy. Products can be returned within 30 days of receipt for a full refund, provided they are unused and in their original packaging. Our hassle-free refund process ensures peace of mind, allowing you to shop with confidence.

Damaged / Lost Package Process

In the unlikely event that your package is damaged or lost during transit, StaminUp is here to help. Should you encounter such an issue, please contact our support team immediately. We will work diligently to resolve the matter, either by sending a replacement or issuing a refund, ensuring your satisfaction remains our top priority.

Contact Support

If you have any questions or require further assistance regarding shipping, returns, or any other inquiries, our dedicated support team is ready to assist. Reach out to us through our official website's contact page. We are committed to providing exceptional service and ensuring your needs are met promptly and efficiently.