Shipping & Returns

Shipping Options

When you choose StaminUp, you’re selecting a premium male enhancement product that prioritizes both quality and convenience. We offer reliable shipping options across Australia to make sure your StaminUp order arrives quickly and safely. All orders are dispatched from our central warehouse to ensure efficient distribution. For our Australian customers, we provide standard and express shipping options. Standard shipping is available at a nominal fee, ensuring your package arrives in 3 to 5 business days. If you need your StaminUp faster, opt for our express shipping, which typically delivers in 1 to 2 business days.

Estimated Delivery Times

Our commitment to quick service means we process all orders within 24 hours, excluding weekends and public holidays. For those residing in major cities like Sydney or Melbourne, delivery is often on the faster side of our estimated timeframes. Rural or remote areas may experience slightly longer delivery times, but rest assured, we strive to get your StaminUp to you as swiftly as possible. In the rare event of any delay, we’ll keep you informed every step of the way.

Order Tracking Info

We understand that knowing where your order is at all times is important. Once your StaminUp order is dispatched, you’ll receive a confirmation email with a tracking number. This allows you to monitor your shipment’s progress online, ensuring you’re updated on its journey to your doorstep. If you have any questions or need assistance with tracking, our support team is ready to help.

Return & Refund Policy

Your satisfaction is our top priority. If for any reason you are not completely satisfied with your StaminUp purchase, our return policy allows you to return the product within 30 days of receipt. To qualify for a refund, the product must be unopened and in its original packaging. To initiate a return, simply contact our customer service team, who will guide you through the process. We aim to process refunds promptly once we receive the returned item.

Damaged / Lost Package Process

In the unlikely event that your StaminUp package arrives damaged or is lost in transit, we have a straightforward process to resolve the issue. Please contact our support team within 7 days of receiving a damaged package or if your package hasn’t arrived within the estimated delivery time. Provide your order details, and we’ll arrange for a replacement or refund as quickly as possible. Our team is committed to ensuring that you have a seamless experience with our product.

Contact Support CTA

Need further assistance? Our dedicated customer support team is here to help you with any queries or concerns you might have about your StaminUp order. Reach out to us directly through our contact page on the official website, and we’ll respond promptly. We are committed to providing exceptional support to all our Australian customers, ensuring your experience with StaminUp is nothing short of excellent.